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    Email Deliverability Fixed

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    • bradB
      brad
      last edited by

      Hi everyone. If you had an issue confirming your email address or resetting your password, it's because I used the default mail server that comes with nodebb. Unfortunately, that it has poor "deliverability" which means some people didn't get it.

      I've now upgraded to an enterprise-level mail service so that problem should be fixed going forward. I've resent confirmation emails to many people but if you haven't confirmed your email or need any help with that feel free to DM me or reply to this thread.

      K 1 Reply Last reply Reply Quote 0
      • bradB brad pinned this topic on
      • K
        keshin @brad
        last edited by

        @brad hello yes I dont think I got a confirmation email, thank you.

        bradB 1 Reply Last reply Reply Quote 0
        • bradB
          brad @keshin
          last edited by

          @keshin It looks like I have sent you an email. Could you check your spam?

          1 Reply Last reply Reply Quote 0
          • I
            impasto
            last edited by

            Hi Brad. Link sends me to a page that doesn't exist( has a hippo on it) cheers

            bradB 1 Reply Last reply Reply Quote 0
            • bradB
              brad @impasto
              last edited by

              @impasto Someone else had this issue but they realized they were clicking the wrong link. Could you share what page it's sending you to? (feel free to just DM)

              K 1 Reply Last reply Reply Quote 0
              • K
                keshin @brad
                last edited by

                @brad Got the email now. I'm getting same issue as imposto (sends me to a page with a fish on it). Screenshot 2024-01-30 at 11.31.39 PM.png Screenshot 2024-01-30 at 11.31.36 PM.png

                bradB 1 Reply Last reply Reply Quote 0
                • bradB
                  brad @keshin
                  last edited by

                  @keshin Try to make sure you're responding to the most recent email that was delivered. That was the issue with the other person.

                  1 Reply Last reply Reply Quote 0
                  • I
                    impasto
                    last edited by

                    Hi Brad. The exact page the link takes me to is shown in Keshins reply, except for the hippo!

                    bradB 1 Reply Last reply Reply Quote 0
                    • bradB
                      brad @impasto
                      last edited by

                      @impasto Try to make sure you're responding to the most recent email that was delivered. That was the issue with the other person. If this doesn't resolve your issue let me know and I'll send the confirmation again.

                      I 1 Reply Last reply Reply Quote 0
                      • I
                        impasto @brad
                        last edited by

                        @brad ....better send another, I've only got the original that's dud. cheers

                        bradB 1 Reply Last reply Reply Quote 0
                        • bradB
                          brad @impasto
                          last edited by

                          @impasto I just checked and your email has been validated already.

                          1 Reply Last reply Reply Quote 0
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